Customer Service That Goes Above and Beyond

You work hard to earn your customers’ trust. We promise to work just as hard to earn yours. We’ll earn it with the quality of our products and by providing exceptional customer service.

With many of our competitors, you’ll find you’re on your own after you buy. We believe in going the extra mile—providing not just technical support, but the tools, resources and training you need to do the job right. Trex offers:

• Direct phone and email support for technical help questions or questions about research and development at question@trex.com or 1-800-BUY-TREX.
• Installation training, tools and best practices.
• Sales agent training, model home support, literature, displays, samples, and co-branding marketing opportunities, with help from over 50 Trex reps located across the country.
• Installation demos, guides, and professional tips in the Installing Trex section of this site.